How to delete your profile

  1. On the SumUp app, scroll down on the home screen and select "Support".

  2. Tap "More" then click "Close my SumUp profile" at the bottom of the page.

  3. Hit "Confirm closure" to send us your request.

Once received, our Support team will confirm the deletion of your profile within 30 days.

Before deleting your profile

Download reports and note down any other key info you may need later.