Change your business information
On the SumUp app, scroll down and tap “SumUp Bookings”.
Tap the three bars in the top left-hand corner.
Select "Settings" then "Business information".
From there, you can change or add your business location, contact details or working hours.
Set up your booking requests settings
Incoming booking requests can be approved automatically or manually, according to your preferences.
Manage customer notifications
On the SumUp app, scroll down and tap “SumUp Bookings”.
Tap the three bars in the top left-hand corner.
Select "Settings" then "Notifications".
Choose how you want your customers to be notified:
“Email and SMS”
“Only email”
“Only SMS”
Set up your preferred payment option
Choose how your customers will pay for their booking—whether in person, through online prepayment, or by giving them the flexibility to decide.
On the SumUp app, scroll down and tap “SumUp Bookings”.
Tap the three bars in the top left-hand corner.
Hit "Settings" and then "Payments".
Choose your preferred payment method:
All payments - At the online checkout, allow your customers to choose whether to prepay or pay in person for a booking
Prepayment - Your customers prepay at the online checkout when making a booking
In-person payment - Your customers pay you on the day of the appointment
All prepaid appointments will be automatically accepted on your calendar.
Add your Privacy Notice and Terms and Conditions
Before finalising a booking request, your customers are required to accept your Privacy Notice as well as your Terms and Conditions.
On the SumUp app, scroll down and tap “SumUp Bookings”.
Tap the three bars in the top left-hand corner.
Hit "Settings" then "Legal".
Click “Add” under the “Terms and Conditions” and “Privacy Notice” sections to write or copy your terms and conditions.