Related sections
Accepting payments
Accept card payments
Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.
Read ArticleApply custom discounts to orders or items
Apply a discount to an entire order when your customer checks out or to an individual item. You can apply the discount as a fixed amount or as a percentage.
Read ArticleAccept contactless payments with Tap to Pay on iPhone
With Tap to Pay on iPhone, you can accept various in-person, contactless payments right on your iPhone. No card reader needed.
Read ArticleMy barcode scanner won't connect
When you scan the pairing barcode in the app or on your POS system, your scanner should beep three times. If it doesn't, you may need to troubleshoot your barcode scanner's connection.
Read ArticleSet up a barcode scanner
If you are a POS Plus user, you can connect and configure a barcode scanner to scan and add items to the cart at checkout. Improve your business efficiency by retrieving in-store items accurately.
Read ArticleWhat's cash management?
The cash management feature, available with the POS Plus plan, allows you to record the cash you have in the till based on incoming and outgoing amounts.
Read ArticleReissue receipts
Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.
Read ArticleAccept cash payments
The world isn't cashless yet. Here's how to accept cash payments with SumUp so you can track all your sales in one place, even when customers pay with cash.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleIssue dynamic refunds
Dynamic refunds allow you to issue partial or full monetary refunds, as well as itemised refunds, with accurate reporting and accounting.
Read ArticleSet up tipping
Activate tipping and set your preferences for how tipping options are presented to customers, including the option to enable dynamic tipping options.
Read ArticleWhat's smart tipping?
Smart tipping offers customers a set of tipping options based on the transaction amount. Here’s how to enable smart tipping and customise tipping rates.
Read ArticleResolve printer connectivity issues
Printer disconnected? When the "Can’t connect device" error message shows, here’s how you can reconnect your printer to resume printing.
Read ArticleWhat's POS Pro?
POS Pro offers an all-in-one point of sale experience, allowing you to simplify your ordering, payments and reporting all in one place.
Read ArticleManage multiple orders
Open multiple orders at once and save them for later so you can take orders from more than one customer at a time.
Read ArticleServer error
In very rare cases, we may experience outages. Here's how to recognise outages and what you can do.
Read ArticleWhere can I use SumUp?
You can continue to use your card reader abroad in certain countries. Discover which countries are eligible.
Read ArticleResolve transaction issues
Why didn’t my transaction work? From connection issues to transaction timeouts, here’s how to quickly fix transaction problems.
Read ArticleAccepted payment methods
You're able to accept a variety of card schemes and payment methods with SumUp. See the full list of accepted payment types to see how your customer can pay.
Read ArticleHow can I accept payments?
Check out all the payment-acceptance options available to help you take payments with ease. From card readers to remote payments, here's how you can transact with SumUp.
Read ArticleRefund payments
Refunding payments with SumUp is quickly and easy. Here's how to give your customer their money back if they change their mind.
Read ArticleContactless payments
Near field communication (NFC), otherwise known as contactless, allows you to take payments mostly without the need for PIN verification. Here's how it works.
Read ArticleView sales insights
Get insights into your business’s sales, such as daily sales and your top-selling items.
Read ArticleSend receipts automatically
Automatically send receipts to certain customers after every purchase they make with you, without having to re-enter their details.
Read ArticleWhat are QR code payments?
QR codes allow you to easily take contactless payments no matter where you are, allowing customers to simply scan and pay.
Read ArticleSet up QR codes
Create QR codes so you can quickly and easily share your payment details with customers. Here’s how to start using QR codes.
Read ArticleAccept QR code payments
Share your QR codes with customers or print QR codes to display in order to start accepting payments with QR codes. Here’s how it works.
Read Article