Related sections
SumUp POS
Connect to the internet
Choose a Wi-Fi connection or a mobile network to connect your device to the internet and resolve common connection issues.
Read ArticleAccept card payments
Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.
Read ArticleManage the floor plan
Customise and create tables in your floor plan, to which you can add the orders to have a better overview of the active and open orders.
Read ArticleCreate and manage preset discounts
Create and apply the most frequently used discounts for quick access at checkout with preset discounts.
Read ArticleWhat is POS Plus?
Maximise the potential of your SumUp POS with POS Plus, providing access to next-level features and enhanced functionalities that help you effectively manage your business.
Read ArticleMy barcode scanner won't connect
When you scan the pairing barcode in the app or on your POS system, your scanner should beep three times. If it doesn't, you may need to troubleshoot your barcode scanner's connection.
Read ArticleIs my barcode scanner compatible?
Check if your barcode scanner is compatible with the SumUp app and POS devices.
Read ArticleSet up a barcode scanner
If you are a POS Plus user, you can connect and configure a barcode scanner to scan and add items to the cart at checkout. Improve your business efficiency by retrieving in-store items accurately.
Read ArticleWhat’s the SumUp Barcode Scanner?
Connect the Sumup Barcode Scanner to retrieve in-store items quickly and accurately. This device streamlines data entry, enhances inventory management, and speeds up your business checkout process.
Read ArticleWhat's POS Lite?
POS Lite is a countertop POS solution that aims to simplify your checkout experience. Connect a card reader, manage sales, and admin all from one place.
Read ArticleWhat's cash management?
The cash management feature, available with the POS Plus plan, allows you to record the cash you have in the till based on incoming and outgoing amounts.
Read ArticleSet up POS Lite
Turn your POS Lite on and sign in for the first time then customise your POS Lite setup by connecting different hardware like card readers and printers.
Read ArticleSign up for POS Plus
Become a POS Plus user to elevate your SumUp POS experience and capabilities with exclusive features. Manage your cash and floor plan, set up preset discounts, connect barcode scanners, get priority support, and much more.
Read ArticleAccept cash payments
The world isn't cashless yet. Here's how to accept cash payments with SumUp so you can track all your sales in one place, even when customers pay with cash.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleIs my printer compatible?
Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.
Read ArticleAdd items to my item catalogue
Create an item catalogue to manage everything you sell in one place. Added items automatically sync everywhere you use SumUp.
Read ArticleConnect to a card reader
Connect to your card reader via the SumUp app or a POS device so you can take orders and the accept card payments seamlessly.
Read ArticleReduce the risk of chargebacks
The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.
Read ArticleResolve printer connectivity issues
Printer disconnected? When the "Can’t connect device" error message shows, here’s how you can reconnect your printer to resume printing.
Read ArticleIs my card reader compatible?
Check if your card reader can connect to the smart phone, tablet or POS device you're using and what compatibility requirements there are for using our apps.
Read ArticleCategorise my items
Organise your item catalogue by adding categories to create virtual shelves for all your items. Discover how you can edit and delete categories to manage your items.
Read ArticleManage multiple orders
Open multiple orders at once and save them for later so you can take orders from more than one customer at a time.
Read ArticleManage your order name
Customise your order name to distinguish between different order types, such as eat-in or take-away, or to assign customer names for easy identification.
Read ArticleManage your order note
The order note allows you to add custom comments or details to an order, such as special requests, customer information, or delivery instructions.
Read ArticleWhat’s the TM-m30III printer?
The TM-m30III is a specialist POS printer that can be connected via Bluetooth, LAN or USB to print receipts or kitchen order tickets.
Read ArticleSet up the TM-m30III printer
From powering it on to setting up a connection, here’s how to get started with the TM-m30III printer.
Read ArticlePrint order tickets
Print Order Ticket enables you to print order tickets seamlessly. When connected to a receipt printer and with the Multiple Open Orders feature activated, you can select the option to print an order ticket, complete with an assigned order number.
Read ArticleEdit my items
Make changes to your item catalogue by editing item details or deleting items entirely.
Read ArticleView sales insights
Get insights into your business’s sales, such as daily sales and your top-selling items.
Read ArticleSet up cash payments
Start accepting and logging cash payments with SumUp by connecting a cash drawer to store all the cash you receive.
Read ArticleTake orders with POS Lite
Accept and manage customer orders on the checkout screen of your POS Lite, from opening orders to taking payments.
Read ArticleSet up my mPOP10 and mPOP10 CI printer
Set up your mPOP10/ mPOP10 CI printer with POS Lite to start printing receipts.
Read ArticleActivate Bluetooth
Turn on your Bluetooth so you can connect to other devices to take payments.
Read Article