How to delete your profile

  1. On the SumUp app, scroll down on the home screen and select "Support".

  2. When in the "Support" tab, select "More".

  3. Scroll down and tap "Close my SumUp profile" and confirm with "Confirm closure".

This will initiate a cancellation request, and you will receive a confirmation from our Support Team within 30 days.

Before deleting your profile

Download reports and note down any other key info you may need later.